The Single Coordinated Care Plan (SCCP)
Single Coordinated Care Plan Initiative for Milwaukee County – Under contract with the Milwaukee County Division of Behavioral Health, TMG developed and pilot tested a SCCP and care planning process for clients who are receiving substance abuse services and who are also involved in multiple other systems, such as W-2, corrections and child welfare. Similar to the family teaming process, this is a strength-based, family-focused approach for achieving outcomes for individuals and families with complex needs. TMG led an advisory committee that included representatives of the Bureau of Milwaukee Child Welfare, Milwaukee Division of Behavioral Health, Wisconsin Department of Corrections, Wisconsin Department of Workforce Development, and W-2, child welfare, and AODA services contract agencies, and people. TMG worked closely with the Bureau of Milwaukee Child Welfare to coordinate SCCP with the Coordinated Service Team (CST) process.
The SCCP is a team-based, family-centered care planning process to help consumers achieve improved outcomes. Initiated in 2000 as a key part of Milwaukee County’s NEXUS: Connecting Families to Recovery program, the SCCP initially served TANF-eligible persons receiving substance abuse treatment who were also involved with one or more other service systems, such as Child Welfare, Corrections, or Wisconsin Works (W-2). It is now being used as the care planning process in the expanded Milwaukee Wiser Choice Program.
The SCCP Process involves teams consisting of the consumer, a facilitator (called a Recovery Support Coordinator in Wiser Choice) who is trained in the SCCP and the Wraparound process, representatives of the systems with which the consumer is involved, and friends, family members, or other support people for the consumer.
The following principles guide SCCP development:
- The consumer is central to the process. The SCCP focuses on the consumer’s needs while simultaneously addressing the requirements and mandates of each system.
- The SCCP builds on the consumer’s vision and strengths. It is designed to help the consumer meet his/her needs, as s/he defines them.
- The consumer, service systems, family, friends, and community members work together to help the consumer meet his/her needs. The SCCP should be built around available natural supports as much as possible. Support from service systems may fill in the gaps where the consumer’s family, friends, neighborhoods and faith communities cannot meet consumer needs.
- Everyone on the SCCP team is accountable for doing his/her part.
- An important goal of the SCCP is to help the consumer achieve self-sufficiency in meeting life goals.
For a comprehensive look at the SCCP process, view the One Family, One Plan informational guide.
TMG has been involved in all facets of SCCP development and implementation, including:
- Providing training for Recovery Support Coordinators, Social Workers, and Probation and Parole Agents in the Wiser Choice program.
- Developing and maintaining a comprehensive SCCP Process Guide.
- Facilitating SCCP Committee meetings, The SCCP Committee, which includes service systems representatives and consumers, addresses SCCP-related problems and works to improve the SCCP process.
- Organizing and maintaining an ongoing Consumer Subcommittee, which ensures that the consumer voice is central in the development and implementation of the SCCP.
- Designing and revising the SCCP form and instructions.
- Coordinating multi-system involvement in the SCCP, to ensure that all systems contribute to and understand the SCCP process and to avoid duplication of services.
- Developing consent forms and processes that are compliant with federal and state confidentiality regulations. Providing training on confidentiality to team facilitators and Recovery Support Coordinators.
Key SCCP Documents
To view documents in PDF format, select from the following links:
- SCCP Form
A blank SCCP Wiser Choice form for use by SCCP teams.
- Instructions for Completing the SCCP Form
A step-by-step instruction guide for completing the SCCP form.
- SCCP Plan Completed
A completed SCCP Plan
- A Brief Description of a Single Coordinated Care Plan
A short description of the basic SCCP team process and philosophy
- SCCP Information for Clients
An explanation of what the SCCP is, how it works, and how it helps clients and families
- SCCPlan Expectations for Members
What is expected of SCCP team members
- SCCPlan Meeting Confirmation
A sample of the SCCP Team Meeting Letter
- SCCPlan Follow-up Meeting Confirmation
A sample of the SCCP Meeting Follow-up Letter
- Initial and Follow-up Consent for Release of Confidential Information Forms with Instructions
Blank forms along with detailed instructions for completion.
- The SCCP Process Guide
The SCCP Process Guide explains the SCCP process and outlines steps for planning and implementing the SCCP.
- The SCCP Performance Measurement and Process Improvement Study
A 2003-2004 study measuring the performance of the SCCP. The study surveyed 35 consumers and 112 team members involved in the SCCP process. It assesses the SCCP’s performance in serving consumers and team members.
- One Family, One Plan
A comprehensive look at the SCCP process.
SCCP Annual Reports
Annual summaries of the key accomplishments and challenges of the SCCP project.