• IRIS Consultant Biography

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  Consultant Name Shannon Ramirez
  Company Name TMG
  Phone Number 844-864-8987
  E-Mail IRISinfo@tmgwisconsin.com

Work History (starting with most recent)

Name of Agency Date of Employment Job Title
TMG 11/12/18 IRIS Consultant

Care Responsibilities

Your TMG IRIS consultant is your partner as you create a plan that meets your needs and stays within your IRIS budget. Your TMG IRIS consultant can connect you to resources in your area, and will be a great source of information for any questions you have about the IRIS program. In a self-directed program like IRIS, you decide who provides your support and services and when they happen. You may have natural support from people in your life, or you may choose to purchase the support you need from an agency or someone that you hire directly. Your TMG IRIS consultant will be there to talk through these decisions with you, and will help you put a plan in place that reflects your choices.

Educational Background

Name of Institution Major/Degree Degree Obtained Date Obtained


Name of Certification / Accreditation Certifying Agency Date Certification was Obtained

Specialties (e.g., working with autism, the elderly, employment for people with disabilities or youth in transition, mental health, experience with assisted technology)

Prior to joining TMG, I worked for FIS-Quest in their Customer Service department, as well as with Automated Health Services to provide HMO enrollment for all Wisconsin Medicaid and SSI Healthcare-Eligible Participants. I also have worked for the Wisconsin Department of Health as an Income Maintenance Specialist, and as an IRIS Consultant for Advocates4U.

County/Region I'm familiar with


Languages or Communication Skills

English; Spanish

I'm comfortable with pets in the home


More about me

How do you Partner with people to 'clear the path ahead'?
My goal as a TMG IRIS Consultant is to treat everyone how I would want my own family to be treated. I want to do my best to make sure everyone is happy and meeting their goals to have a better, safer life. I want people to know that they are not alone and that they have not been left behind. I want to help open their eyes to opportunities and goals they thought were not possible.

What's your favorite thing about being an IRIS consultant?
I like being able to come to the participant so that they are more comfortable with their surroundings. There is no waiting in lines. I want to make them feel that when we’re together, they have my full attention.

What past experience prepared you to become an IRIS Consultant?
Working for the Wisconsin Department of Health Services has prepared me to work with a diverse community and to better understand the needs of the people I partner with.

What do you enjoy doing in your free time?
In my free time, I enjoy being with my family, kids, and pets. Family is very important to me.

WI DHS/DLTC/F-01486 (04/2015)