Frequently Asked Questions

How do I get started in IRIS?
You can start the process by contacting your local Aging and Disability Resource Center. They will give you information about IRIS as well as other programs that are available. You will also learn about the funding available to you as an IRIS person. If you are interested in IRIS, the Aging and Disability Resource Center will make sure you meet all the qualifications. If you meet the requirements, they will send your name and referral information to the IRIS Consultant Agency you choose.


What does my consultant do?
TMG believes you should choose who you work with. At the beginning of the process, you will choose a TMG IRIS Consultant who lives in your area. Your consultant is available to partner with you to create a plan that meets your needs.


Your consultant knows about resources in your area and is available to help you understand every part of the IRIS program, but they do not make choices for you. They network and solve problems; when complex situations arise, they know where to find the answers.


Who provides my supports?
In a self-directed program like IRIS, you decide who will provide you supports and services, and when they happen. You can choose to hire your own workers or work with an agency that finds workers to help you. You may also use a combination of direct hiring and working with agencies in your area.


What can I use my IRIS budget for?
People in IRIS can choose services which help them meet their long-term care needs. The supports and services covered by your IRIS budget make it easy for you to reach your goals and maintain a safe, healthy life. The Wisconsin Department of Health Services (DHS) created a list of allowable services through the IRIS program. Your consultant can help you figure out if a service or support you are looking for is allowed. You can find that list here.