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Members
Have a question? We're always happy to help!
Medicaid Molina Healthcare of South Carolina address: PO Box 40309, North Charleston, SC 29423-0309 Email: MHSCMemberServices@MolinaHealthcare.com Fax number: (844) 834-2155 Main phone number: (855) 882-3901, TTY: 711 Monday to Friday, 8:00 a.m. to 6:00 p.m., local time
Log in to My Molina to change your doctor, request a new ID card and update your personal information 24 hours a day.
Members can call the Nurse Advice Line with health questions.
English: (844) 800-5155* Spanish: (866) 648-3537* Deaf and Hard of Hearing: 711*
*The Nurse Advice Line is for Molina Members only.
Health Insurance Marketplace (855) 885-3176 Monday to Friday, 8:00 a.m. to 6:00 p.m., local time
Billing and Payments (800) 400-7957 Monday to Friday, 8:00 a.m. to 6:00 p.m., local time
Medicare Toll free: (844) 526-3195 TTY: 711 7 days a week, 8:00 a.m. to 8:00 p.m., local time (Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)
Molina Dual Options Toll free: (855) 735-5831 TTY: 711 Monday to Friday, 8:00 a.m. to 8:00 p.m., local time (Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)
Interested Becoming a Member
Need help shopping for a plan? Find your plan type listed below and that number will put you in touch with a product expert.
Medicaid Have a question about Molina? Call us at (877) 552-4642
Molina Dual Options (855) 735-5831
TTY: 711 7 days a week, 8:00 a.m. to 8:00 p.m., local time
Medicare Toll free: (866) 403-8293
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time
Health Insurance Marketplace (844) 713-1481
Monday to Friday, 8:00 a.m. to 6:00 p.m., ET
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Healthcare Professionals
For more information, or if you have questions around Medicare benefit coordination, billing, or any other inquiries, please contact the Provider Services Call Center.