Medicaid Renewal Information:

Special rules were in place during the pandemic to make sure people had the Medicaid services they needed. These special rules will be ending this year, and it will be important for you to take steps to continue to get the services you need.

If you require a renewal, you should have received a letter from the state in March or April with your renewal date and next steps.  This date will be between June 30, 2023, and May 31, 2024.  You will receive a renewal packet 45 days before your due date.  Do not renew until you receive this information.  You will remain covered until your renewal.

You can update your contact information and see an electronic copy of this letter, by logging into your account on access.wi.gov or by using the MyACCESS app. If you have further questions, feel free to reach out to your IRIS Consultant.

Electronic Visit Verification Update

On May 1, 2023, the Wisconsin Department of Health Services (DHS) fully launched Electronic Visit Verification (EVV).

EVV is an electronic system used to verify that you have received any personal care and Supportive Home Care-Routine services authorized under the IRIS program and other Wisconsin long-term care programs. In IRIS, workers who live with you do not have to use EVV.

If you have questions about EVV or need assistance using EVV successfully, please contact your Fiscal Employer Agency (FEA) or your TMG IRIS Consultant. You can also contact Wisconsin EVV Customer Care by phone at 833-931-2035 or by email at vdxc.contactevv@wisconsin.gov.

To learn more about EVV, visit dhs.wisconsin.gov/evv.

As Wisconsin’s first IRIS Consultant Agency, TMG partners with
thousands of adults with disabilities and older adults statewide,
empowering them to enjoy meaningful lives in their communities.

Since 2008, TMG has built a network of over 700 experts that support people enrolled in the IRIS program in all 72 Wisconsin counties. Our team has a network of community resources that can benefit people enrolled in IRIS. We work with these resources to partner with people to create customized plans and put them into action. These plans help people achieve their goals related to employment, housing, health, safety, community, transportation and long-term relationships. So together, we make roadblocks and obstacles start to disappear to clear the path ahead between people and their goals.

IRIS participants and their families self-direct by choosing supports and services for their IRIS plan that work best for them. TMG partners with people for as long as they’re in the program. Therefore, TMG uses frequent communication, research, in-home visits, conversations and plan updates to strengthen our partnerships with people. TMG’s knowledgeable, compassionate consultants become key allies in achieving long term care goals, and are happy to help the people we partner with live the life they choose.

To learn more about the program and enrollment, click Enrolling in IRIS.

To learn more about your long-term care options, please contact your Aging and Disability Resource Center.