CAHPS Results
Medicaid Adult Combined CAHPS® Annual Results
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2022 |
2023 |
Goal |
Getting Care Quickly |
77.2% |
76.3% |
83.8% |
Getting Needed Care |
82.3% |
81.5% |
83.1% |
Coordination of Care |
NA |
85.8% |
86.7% |
Rating of All Health Care |
55.1% |
57.2% |
58.3% |
Rating of Personal Doctor |
69.5% |
68.0% |
70.6% |
Rating of Specialist Seen Most Often |
64.9% |
65.3% |
68.3% |
Rating of Health Plan |
59.9% |
57.8% |
64.0% |
Flu Vaccinations for Adults Ages 18-64 |
36.9% |
36.6% |
42.5% |
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
72.0% |
71.5% |
75.0% |
NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate