IRIS Consultant Biography

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  Consultant Name Mai Xiong
  Company Name TMG
  Phone Number 844-864-8987

Work History (starting with most recent)

Name of Agency Date of Employment Job Title
TMG 9/19/2016 12:00:00 AM IRIS Consultant

Care Responsibilities

Your TMG IRIS consultant is your partner as you create a plan that meets your needs and stays within your IRIS budget. Your TMG IRIS consultant can connect you to resources in your area, and will be a great source of information for any questions you have.

Educational Background

Name of Institution Major/Degree Degree Obtained Date Obtained
University of Wisconsin-Milwaukee Social Work - Bachelor of Science Yes 12/1/2009 12:00:00 AM


Name of Certification / Accreditation Certifying Agency Date Certification was Obtained

Specialties (e.g., working with autism, the elderly, employment for people with disabilities or youth in transition, mental health, experience with assisted technology)

Prior to coming to TMG, I worked as a Care Coordinator for 4 years and a Health and Behavioral Associate for 2 years in Alaska serving a diverse population of all ages. As a Care Coordinator, I worked with children, youth, and elderly who are experiencing disabilities to develop a plan that includes the necessary services that will help them become independent in their home or community. As a Health & Behavioral Associate, I worked with children and young adults who are experiencing behavior issues to find the appropriate way to cope with their anxiety and to make appropriate choices on their everyday life. These different positions have given me the opportunity to work with two different kinds of people, but with the same outcome of being independent. These experiences have provided me with many skills on how to help others be a success or in their comfortable zone. I enjoy seeing people accomplishing goals and having a big smile on their face.

County/Region I'm familiar with


Languages or Communication Skills

English, Hmong

I'm comfortable with pets in the home


More about me

How do you Partner with people to 'clear the path ahead'?
To me, a partner means a support. I will learn about my partner and his or her goals and objectives that they would like to accomplish, then develop an action plan that they feel comfortable achieving. I will make sure to listen and help them use the IRIS budget wisely on the services they need. Also to maintain a professional relationship with them.

What's your favorite thing about being an IRIS consultant?
I like seeing people happy. Therefore, my favorite thing about being an IRIS Consultant is that I get to see people making the choices on the kind of services that will keep them happy in their home or community.

What past experience prepared you to become an IRIS Consultant?
Education, training, real life experiences and previous job experiences have prepared me to become an IRIS Consultant. As a care coordinator, I learned that listening and asking questions are very important. Asking questions can help you ensure their needs.

What do you enjoy doing in your free time?
In my free time, I enjoy sharing my time with my family members and friends, traveling, reading, cooking and watching TV or movies.

WI DHS/DLTC/F-01486 (04/2015)