IRIS Consultant Biography

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  Consultant Name Raquel Edgeston
  Company Name TMG
  Phone Number 844-864-8987

Work History (starting with most recent)

Name of Agency Date of Employment Job Title
TMG 12/12/16 IRIS Consultant

Care Responsibilities

Your TMG IRIS consultant is your partner as you create a plan that meets your needs and stays within your IRIS budget. Your TMG IRIS consultant can connect you to resources in your area, and will be a great source of information for any questions you have.

Educational Background

Name of Institution Major/Degree Degree Obtained Date Obtained
University Of Phoenix Human Services Management-Associates of Arts Yes 8/1/12
Ottawa University Human Services- Bachelors of Arts Yes 11/1/15


Name of Certification / Accreditation Certifying Agency Date Certification was Obtained

Specialties (e.g., working with autism, the elderly, employment for people with disabilities or youth in transition, mental health, experience with assisted technology)

Prior to coming to TMG, I worked at a non-profit for the homeless community for almost four years. During that time, I gained experience working with adults experiencing mental health issues and homelessness, those with a dual diagnosis of mental health and substance abuse/AODA, crisis/suicide intervention and housing support for homeless. I have also gained experience working with those with developmental disabilities from a prior employer for five years.

County/Region I'm familiar with


Languages or Communication Skills


I'm comfortable with pets in the home


More about me

How do you Partner with people to 'clear the path ahead'?
I empower people to self-direct and be an active listener to their needs. It is important to make people feel empowered while achieving their goals. I have found this to be the best path to relationship building because it builds trust.

What's your favorite thing about being an IRIS consultant?
I enjoy being an IRIS consultant because I like listening to people’s needs and helping to address those needs. I love encouraging people to self-direct because I think it is important to allow people to set their own professional tone as it empowers them to achieve their goals.

What past experience prepared you to become an IRIS Consultant?
The experiences that prepared me to be an IRIS Consultant helped me be a professional and active listener, empathetic and passionate about helping others. Additionally, I have gained skills in case management, communication, motivational interviewing, knowledge of community resources, working in diverse populations, flexibility, multi-tasking and time management.

What do you enjoy doing in your free time?
In my free time, I enjoy spending time with my family, traveling and winding down with a good suspense movie. Additionally, I enjoy volunteering for Point in Time, a Milwaukee County program that allows me to work in outreach while assisting the homeless. I also volunteer yearly at Project Homeless Connect, a resource fair for the homeless.

WI DHS/DLTC/F-01486 (04/2015)