Members

Getting a Ride to Your Covered Services

With your Molina Healthcare (Molina) benefits, you can get a ride to any covered service at no cost. Please call our Member Services team and we’ll connect you with someone who will help you set up a ride to your covered service. Please call at least 72 hours before your scheduled visit.

Behavioral Health Resources in Schools

Molina understands the importance of mental health, especially for school-aged children. Molina works collaboratively with both school districts and community behavioral health providers to ensure school districts have the resources they need to meet the needs of their students.

Molina works closely with providers who offer services on school campuses as well as providers who are direct referral source when a specific need is identified. To begin services, students and their parent/guardian are encouraged to meet with their school professional (i.e., counselor, social worker, psychologist, etc) and request for a School-Based Universal Referral Form to be completed. While these services may be initiated with the help of the school, students and their families always have a right to select the location that they will receive services by a behavioral health provider, including at home or at an office.

Schools are encouraged to utilize the AHCCCS School Feedback form to report any barriers and/or successes in attaining behavioral health services for their students.

If you need help or if you have any questions, please call the children’s health care administrator at (480) 435-1401.

icon_pdf Behavioral Health Services in Schools

icon_pdf School-Based Universal Referral Form in English

icon_pdf School-Based Universal Referral Form in Spanish

Local Resources

Molina has a list of local resources right in your community that are here to help you. Look at the information and see what may be helpful to you. Go to the website or call the phone number to get more information on that resource.

Crisis Lines

If you or someone you know is experiencing a behavioral health crisis, you can call the Crisis Line 24 hours a day, 7 days a week, every day of the year. If you have thoughts about harming yourself or someone else, you should get help right away by calling 911.

Statewide Behavioral Health Crisis Hotline: (844) 534-4673 (HOPE)


For teenagers:


For Veterans:


Additional Arizona Crisis Lines

  • Northern Arizona (serving Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties): (877) 756-4090
  • Southern Arizona (serving Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz or Yuma Counties and San Carlos Apache Reservation): (866) 495-6735
  • Gila River and Ak-Chin Indian Communities: (800) 259-3449
  • Salt River Pima Maricopa Indian Community: (855) 331-6432
  • Tohono O’Odham Nation Crisis Line: (844) 423-8759


The National Suicide Prevention Lifeline

The National Suicide Prevention Lifeline is a national network of local crisis centers providing emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. Call to talk to someone who can help. If you have thoughts about harming yourself or someone else, you should get help right away by calling 911.

Call:


Text:

  • Text the word “HOME” to 741741

 

Transition Aged Youth

Molina contracts with providers offering evidence-based practices including the Transition to Independence Model (TIP) to support Transition Aged Youth (TAY) population. We also offer services in our network for First Episode Psychosis (FEP) through Valleywise Health or Resilient Health. Reach out to us (800) 424-5891 (TTY/TDD: 711) and request a care manager for more information.

Family Involvement Center

The Family Involvement Center (FIC) is a non-profit organization that offers support for children with emotional, physical and/or behavioral health needs in Arizona.

FIC also offers support to parents raising children with emotional, physical and/or behavioral health care needs through their Parent Assistance Center (PAC). Please call (602) 288-0155 or (877) 568-8468 toll-free to speak to a Parent Partner at the PAC.

Be Connected Resource Navigators

Be Connected Resource Navigators are located all across Arizona ready to assist service members, veterans, family members, providers and helpers with finding and connecting to local resources. Call (866) 4AZ-VETS (429-8387) for help and support by phone or go to Be Connected Resource Navigators for more information.

Health-e-Arizona Plus

This is the online site where you can learn about, sign up for and manage your AHCCCS benefits and services. For more information, visit Health-e-Arizona Plus.

AZ Links

This is an online resource for seniors, people with disabilities and caregivers to help connect to resources to plan for the future and immediate needs. To learn more, visit AZ Links.

2-1-1 Arizona

This is an online resource that gives information on resources and services for people living in Arizona. Call (877) 211-8661 from anywhere, TTY/TDD: 711 or (800) 367-8939 (TDD). You can also visit 2-1-1 Arizona for more information.

Women, Infants and Children

The Arizona Supplemental Nutritional Program for Women, Infants and Children (WIC) is a local resource for:

  • Infants
  • Children up to five years of age
  • Pregnant women
  • Breastfeeding women (until the infant’s first birthday)
  • Women whose pregnancy ended less than six months ago

WIC will provide:

  • Nutrition education
  • Support for breastfeeding
  • Healthy foods
  • Tips for feeding infants and children

Go to WIC for more information.

Head Start

Head Start is a program that gives low-income children and family support in:

  • Early childhood education (pre-school)
  • Getting nutritious meals
  • Health services
  • Social services

To learn more, call (866) 763-6481 or visit Head Start.

Arizona Early Intervention Program

The Arizona Early Intervention Program (AzEIP) can help you find services for children from birth to age three who may have disabilities or developmental delays.

Area Agency on Aging

This agency provides programs and services for:

  • Older Arizona residents
  • Family caregivers of older adults
  • Adults ages 18 to 59 with disabilities and long-term care needs
  • Adults 18 years old and older who have a diagnosis of HIV/AIDS

The primary focus of this agency is to keep individuals safe in their own homes.

 


The Alzheimer’s Association

This is a national non-profit that provides support and resources for those affected by Alzheimer’s and other dementias. You can call the 24/7 Helpline at (800) 272-3900. To learn more, visit The Alzheimer’s Association.

Mentally Ill Kids in Distress

Mentally Ill Kids in Distress (MIKID) is a program that provides tools and resources to families of children with emotional and behavioral challenges. To learn more, visit Mentally Ill Kids in Distress.

AZ Suicide Prevention Coalition

This group works to promote suicide awareness and intervention. To learn more, visit AZ Suicide Prevention Coalition.

National Alliance on Mental Illness

The National Alliance on Mental Illness (NAMI) is a national mental health organization that works to help those affected by mental illness. NAMI can also help connect you with an attorney in your area. You can call the NAMI Helpline at (800) 950-NAMI (6264) to learn more.

National Alliance on Mental Illness Arizona

The Arizona chapter of the National Alliance on Mental Illness (NAMI) is a statewide organization dedicated to helping individuals and families affected by mental illness improve their quality of life. Call (480) 994-4407 or visit the National Alliance on Mental Illness Arizona for more information or to find a NAMI program near you.

Dump the Drugs AZ

Dump the Drugs AZ is an online tool that lets you find locations to safely dispose of any unwanted prescription drugs.

Find Help Phoenix

Find resources for medical services, legal help, affordable housing and many other services. To learn more, visit Find Help Phoenix.

Arizona Opioid Assistance & Referral Line

The Arizona Opioid Assistance & Referral (OAR) Line is a no-cost, confidential resource to help you or someone you know who is struggling with opioids. The Arizona OAR Line is a 24/7 hotline that helps anybody with pain and opioid use disorders. This hotline is answered by medical experts at the Poison and Drug Information Centers in Arizona. To talk to a medical expert, call (888) 688-4222.

AHCCCS Opioid Services Locator

AHCCCS Opioid Services Locator

Advocacy resources

Molina has a list of advocacy resources and groups to help promote your rights and help you understand your rights as an Molina member and patient.

Arizona Center for Disability Law – Mental Health

This is a non-profit law firm that helps Arizona residents with disabilities promote and protect with legal rights.
Call (800) 927-2260 or visit Arizona Center for Disability Law for more information.

Court Ordered Evaluation and Court Ordered Treatment

If you or a family member is seeking more information on the Court Ordered Evaluation or Court Ordered Treatment process, please utilize the below resources for additional information or you may contact Molina at (800) 424-5891 (TTY/TDD: 711) and request a care manager.


Arizona Coalition to End Sexual and Domestic Violence

Get information and answers to questions about sexual and domestic violence services in Arizona. This includes:

  • The legal system
  • Your legal rights
  • Resources
  • Safety planning

Call (800) 782-6400 or visit Arizona Coalition to End Sexual and Domestic Violence for more information.

Community Legal Services

This is a service that can help you with issues like:

  • Consumer protection
  • Housing
  • Domestic violence
  • Employment
  • Healthcare

For more information and to apply for services, please visit Community Legal Services.

Autism Spectrum Disorder (ASD) Resources

Arizona Autism Coalition

Autism Society

Autism Speaks

National Autistic Society

Help Quitting Tobacco

Molina has resources to help you quit using tobacco for good.

ASHLine – Arizona Smokers’ Helpline

A no-cost phone and online resource available 24/7 to help you quit tobacco. Call (800) 556-6222 (TTY/TDD: 711) or visit ASHLine to get help.

With this resource, you get:

  • A no-cost coach to talk to about quitting tobacco
  • Access to online resources
  • Text message coaching to get help right from your phone


Tobacco Free Arizona

Visit this helpful Arizona Department of Health Services website to find more about the Tobacco Free Arizona campaign. You’ll find out more about the program and tools to help you quit.

Visit Tobacco Free Arizona to use the tools and resources.