CAHPS® Results

Medicaid Child CAHPS® Annual Results.                                                        

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2022

2023

Goal

Getting Care Quickly

79.3%

78.3%

88.5%

Getting Needed Care

75.9%

76.5%

85.6%

Coordination of Care

NA

82.2%

86.5%

Rating of All Health Care

65.5%

65.0%

70.7%

Rating of Personal Doctor

76.4%

72.7%

77.8%

Rating of Specialist Seen Most Often

NA

70.1%

73.6%

Rating of Health Plan

66.7%

71.4%

73.8%

NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate