CAHPS® Results
Medicaid Child CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2022 |
2023 |
Goal |
Getting Care Quickly |
79.3% |
78.3% |
88.5% |
Getting Needed Care |
75.9% |
76.5% |
85.6% |
Coordination of Care |
NA |
82.2% |
86.5% |
Rating of All Health Care |
65.5% |
65.0% |
70.7% |
Rating of Personal Doctor |
76.4% |
72.7% |
77.8% |
Rating of Specialist Seen Most Often |
NA |
70.1% |
73.6% |
Rating of Health Plan |
66.7% |
71.4% |
73.8% |
NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate