FAQs
Q. How do I change my primary care provider (PCP)?
A. There are two ways you can change your PCP.
- Go to MyPassportHealthPlan.com and follow the instructions. If you have not registered for MyPassportHealthPlan.com yet, you can do it online today. It’s easy!
- You can also call Member Services at (800) 578-0603.
Q. What drugs are covered? Are my drugs covered?
A. To find out what drugs are covered under your plan, view the Preferred Drug List (Formulary) for your plan in “What’s Covered”.
Q. How do I find out if a health care service or benefit is covered?
A. Go to “What’s Covered” to find out about your benefits and services. You can also call Member Services at (800) 578-0603, TTY: 711.
Q. How can I get Passport materials translated in my preferred language?
A. If you need your health plan information in a different language or format, call Member Services at (800) 578-0603, TTY: 711.