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What to do when you're sick? 

Are you feeling sick and not sure what to do? Don’t worry, we’re here to help you!

What are my options?

Primary care provider (PCP)

Urgent care center

Emergency room (ER)

Call your PCP day or night. After hours, on-call staff will return your call.

Urgent care centers are a great option if you need care after hours.

Call 911 or go to the nearest ER

Minor illnesses that require medical care:

  • Colds and coughs
  • Flu
  • Regular checkups
  • Earaches
  • Sore throats
  • Medicine or refills
  • Diarrhea

When it’s not an emergency but you need care right away:

  • Severe cold or flu symptoms
  • Ear pain
  • Sore throat
  • Stomach flu or virus
  • Wounds that need stitches
  • Sprains, strains or deep bruises

When you think your life or health is in danger:

  • Very bad bleeding
  • Very bad stomach pain
  • Chest pain or pressure
  • Head or trauma injury
  • Sudden dizziness or trouble seeing

 

Not sure what to do or where to go for medical care?

Nurse advice is just a phone call away.
Call the 24-hour Nurse Advice Line at (844) 782-2721 (TTY: 711).

Have a behavioral health crisis?

Call or text 988 Suicide and Crisis Lifeline.

A behavioral health crisis might be when you’re:

  • Thinking about suicide
  • Thinking about hurting yourself or someone else
  • Abusing alcohol or drugs and need help
  • Having confusing thoughts and don’t know what to do