Members

Member Resources

Keeping You Healthy

We want you to make good health care choices for you and your family.


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Make the most of your membership
  1. Get to know your Molina Healthcare health plan. Go to “What’s Covered” on your plan page. You can also read your Member Handbook.
  2. Register for the member web portal: My Molina (MiMolina.com en español) to manage your health care online, any time day or night. It’s easy!
  3. Check out Getting Care so that you know exactly what kind of care you have access to with Molina Healthcare.
  4. Take a look at our Special Health Programs for members. Find out if you are enrolled in one today.
  5. See how we provide Quality Service to members.
  6. Read the Grow and Stay Healthy Guidelines to get to know what immunizations (shots) you and your children need and when you need to have them done.
  7. Read Molina Healthcare’s monthly newsletters about how to take care of your health.
  8. Visit our Staying Healthy area if you have health questions. It offers all sorts of helpful info and advice.
  9. Call Member Services at (800) 223-7242 if you have any questions about your health plan.
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My Molina

MyMolina.com is easy to use and lets you look after your health care online.

You can:

  • Print a Member ID Card
  • Request a new card if you have lost yours
  • Change your doctor
  • Check your eligibility
  • Update your contact info
  • Get reminders for health services that you need 

You can also view:

  • Your history of services such as doctor visits
  • Info and resources to help you and your family stay healthy
  • Services offered for Molina Healthcare members only  

Register today

Just follow these easy steps:

Step 1: Go to www.MyMolina.com (MiMolina.com en español)
Step 2: Enter your Member ID number, date of birth and zip code 
Step 3: Enter your email address 
Step 4: Create a password 
Step 5: Now you’re ready to login and use My Molina!

Forgot your password?

Click on “Forgot my Password” and go through the steps to have it reset.
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Am I a member

Not sure if you are a Molina Healthcare member?

Not to worry! Call Member Services at (800) 223-7242 and our team will help you find out. You will just need to give us your:

  • Name
  • Address
  • Date of Birth

If you’re not a Molina member, we can help you find out if you qualify to join us. 

 
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Your Member Identification card

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.

Please check your Member ID Card to make sure the information is correct. It contains this information:

  • Your name
  • Your member identification number (ID#)
  • Your date of birth (DOB)
  • Your primary care physician’s name (provider)
  • Your primary care physician’s office phone number (provider phone)
  • Molina Healthcare’s 24-hour Nurse Advice Line toll-free number for English and Spanish speaking members
  • Toll-free numbers for:
    • Prescription-related questions and the identifier for Molina Healthcare’s prescription benefit
    • Hospitals to notify Molina Healthcare of admissions for members 

Be sure to carry your Member ID Card with you at all times.

  • It is used by health care providers, such as your physician, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare.
  • You must show it every time you get health care.
  • If you lose your Member ID Card, you can get a new one this way:
 
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Frequently Asked Questions

Q. How do I change my primary care provider (PCP)?
A. There are two ways you can change your PCP:

  • Go to MyMolina.com and follow the instructions. If you have not registered for My Molina yet, you can do it online today. It’s easy!
  • You can also call Member Services at (800) 223-7242.

Q. What drugs are covered? Are my drugs covered?
A. To find out what drugs are covered under your plan, view the Preferred Drug List (Formulary) for your plan in “What’s Covered”.

Q. How do I find out if a health care service or benefit is covered?
A. Go to “What’s Covered” to find out about your benefits and services. You can also call Member Services at (800) 223-7242.

Q. How can I get Molina Healthcare material translated in my preferred language? 
A. If you need your health plan information in a different language or format, call Member Services at (800) 223-7242.

Q. What kind of transportation do I get? I need help with transportation.
A. Go to “What’s Covered” and you will find information about transportation under “Services”. You can also call Member Services at (800) 223-7242.

Q. What are some Community Resources and Assistance available to me: 
A. There are several community resources available to members. Below are the some more frequently used: