Contact Information
Are you a provider with questions? We are here to help. Whether you want to call us or use our self-service portal, there are options. See below for details.
- Take care of your needs with the Molina Provider Portal 24/7
Molina's Provider Portal has a variety of tools to simplify your transactions whether you need to check member information or claims.
Claims
Member Information
- Claim status
- Correct or void claims
- Download claim reports
- Receive Notifications
- Submit claims
- Make changes to your group
- Covered services
- Eligibility status
- Health records
- Missing HEDIS services
- Product Benefits
- Rosters of assigned members
Sign up or sign in to
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Do you still need help? Give our Provider Contact Center a call
Molina Medicaid, Medicaid Expansion, CHIP, Marketplace (855) 322-4081 Molina Medicare Complete Care and Choice Care (866) 449-6817
The Provider Contact Center can help you with:
- Benefit and Eligibility questions
- Participating Provider Network inquiries
- PCP assignment updates
- Authorization inquiries
- Claim status and inquiries
- File a Grievance or Appeal
- Need a Prior Authorization for services?
Molina Medicaid, Medicaid Expansion, CHIP
Molina Medicare Complete Care and Choice Care
Molina Marketplace
- Need to file an appeal?
Molina Appeal Form
Medicare – Molina Medicare Complete Care and Molina Medicare Choice Care
Contracted Medicare
Timeline to File Appeal
120 Calendar Days
Fax
(877) 682-2218
Address
Molina Healthcare of Idaho
Provider Appeals
7050 Union Park Center Suite 200
Midvale, UT 84047Non-Contracted Medicare
Timeline to File Appeal
60 Calendar Days
Fax
(562) 499-0610
Address
Molina Healthcare
Attn: Non-Contracted Provider Appeals
P.O. Box 22816
Long Beach, CA 90801-9977Utah Medicaid/CHIP
Timeline to File Appeal
60 Calendar Days
Fax
(877) 682-2218
Address
Molina Healthcare of Utah
Attn: Provider Appeals
7050 Union Park Center Suite 200
Midvale, UT 84047Molina Marketplace
Timeline to File Appeal
180 Calendar Days
Fax
(877) 682-2218
Address
Molina Healthcare of Utah
Attn: Appeals and Grievance, Complaints Dept.
7050 Union Park Center, Ste. 200
Midvale, UT 84047 - Need more specific help?
Our Provider Network team can help
Provider Services
Utah General Mailbox
What can Provider Services help with?
- General questions
- Provider training (benefits, portal, Molina policy, etc.)
- New Provider Orientations
- Conduct Joint Operating Committee (JOC) meetings
If you are not sure who your Provider Services Representative is, please send your inquiry to the general mailbox
Provider Contracting
Utah General Mailbox
What can Provider Contracting help with?
- Contract non-participating groups
- Changes to legal structure of agreement (i.e. TIN change)
- Questions about your existing contract
Provider Network Administration (PNA)
Utah Mailbox
What can PNA help with?
- Make practitioner adds, terms, or demographic updates (Provider Portal)
- Provider directory accuracy/updates