WIProviderBulletin

May 30, 2024

Provider resources to help with non-English speaking patients

 

At Molina Healthcare of Wisconsin, Inc. we appreciate the support you give our members who prefer to speak and read in languages other than English. In response to member requests for more options, and to ease the burden on your staff, we are pleased to offer several new resources:

 

Language Identification Tool

This sheet can be displayed on your counter, on a wall, or even used as a laminated sheet for staff to use one-on-one with patients.

 

Interpreter Request Cards

We are mailing these handy cards to members in our top WI languages for use when they go to the doctor. Cards may also downloaded on this page.

 

Translated Health Library

Get health information for your patients in the top WI languages! Feel free to use any of the materials on this new page.

 

Interpreter Services Flyer

Feel free to share these flyers with any Molina members who prefer to speak or read in their own language. English | Spanish | Hmong | Karen (Burmese) | Rohingya (Burmese)

 

Want to get these printed for your office staff to use? Interested in cobranding? Email us at WICommunications@molinahealthcare.com.

 
Thank you for your partnership in supporting all of our members, no matter what language they speak!

 

Questions? We’re here to help. Contact your Provider Relations Manager, email us,or visit MolinaHealthcare.com/WI.

Availity Essentials - Molina's Provider Portal: Ensure that you and your staff have access to streamlined claims management, authorizations, eligibility/benefit verification, and more at availity.com/molinahealthcare.