Community Resources
Need a little extra help? When you do, we’re here.
Molina Dual Options MyCare Ohio (Medicare-Medicaid Plan) is proud to introduce Molina Help Finder. Molina Help Finder is your one-stop shop for finding low-and no-cost community resources when you need them. Find services near you using our online tool.
The Molina Help Finder tool allows you to narrow your search results to find the resources you need to meet basic needs like:
- Food
- Housing
- Transportation
- Health
- Job Training
- Childcare
- Education
- Work
- Legal
With Molina Help Finder, you can self-refer or apply for the services you need, right from your My Molina member portal. Your doctor might also refer you to resources and follow up to make sure you got the help you needed.
We want you to get the information you need in the language you’re most comfortable with. That’s why Molina Help Finder is available in more than 120 languages.
Visit MolinaHelpFinder.com to learn more.
Molina Help Finder – because everyone needs a little help sometimes. And when you do, we'll be here.
You can contact Member Services for additional resources and more information on community resources in your area. You can also contact your care manager. It is important to let your care manager know about the services you need. Your care manager will assist in connecting you to these resources.
We encourage you to call or visit the websites of our community partners. If there is a resource you need that is not listed, dial 211 from your home or mobile phone. Your call will be routed to a referral specialist in your area. 211 is available 24 hours a day, 7 days a week and can help you find much needed information on health and human services.
You can also visit 211 on the web at 211Ohio.net or 211.org. Visit the websites for the Opportunities for Ohioans with Disabilities, the Ohio Department of Aging, or the Area Agencies on Aging for additional resources.
If you would like to contact the MyCare Ohio Ombudsman, visit https://aging.ohio.gov/care-and-living/get-help/get-an-advocate, or call 800-282-1206 toll-free from 8:00 a.m. - 5:00 p.m. local time Monday to Friday. The MyCare Ohio Ombudsman helps with concerns about any aspect of your care. Help is available to resolve disputes with providers, protect rights, and file complaints or appeals with our plan.
You can ask for a copy of this information in print or other formats. You can get this information in English or in other languages. Call Member Services to ask for these language help services.
Molina Dual Options MyCare Ohio (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. You can get this document for free in other formats, such as large print, braille, or audio. Call (855) 665-4623, TTY: 711, Monday – Friday, 8 a.m. to 8 p.m., local time. The call is free.