Electronic Data Interchange (EDI)
- Companion Guidance Information
Senior Whole Health - 5010
*Please Note: This information is supplied for informational purposes only. Senior Whole Health does not guarantee the accuracy of these documents.
- Submitting EDI Transactions
Types of EDI Transactions
Electronic Data Interchange (EDI) functionality is utilized by SWH to complete several types of ASC X12N Version 5010 transactions, including:
- Claims Submission (837 Professional and Institutional Healthcare Claims)
- Electronic Remittance Advice (ERA) and Electronic Funds Transfer (EFT) – (835 Healthcare Claim Payment/Advice)
- Referral Certification and Authorization (278 Healthcare Services Review - Request for Review and Response)
- Eligibility for a Health Plan (270/271 Healthcare Eligibility Benefit Inquiry and Response)
- Claims Status (276/277 Healthcare Claim Status Request and Response)
EDI Claims Submission
The easiest way to submit EDI claims to Senior Whole Health is through a Clearinghouse. You may submit the EDI claims through your own clearinghouse or use SWH’s contracted clearinghouse (see the Clearinghouse Information section for Payer ID information). If you do not have a Clearinghouse, SWH offers additional electronic claims submissions options. Log on to Availity's Provider Portal for additional information about claims submission options available to you.
270/271 Healthcare Eligibility Benefit Inquiry and Response & 276/277 Healthcare Claim Status Request and Response
SWH does not directly exchange 270/271 and 276/277 transactions. The 270/271 and 276/277 transactions are handled by SWH’s contracted clearinghouse The SSI Group. The transactions may be sent directly to SSI or via your own clearinghouse.
EDI Forms
278 Referral Certification and Authorization Form
The 278 Request transaction is utilized to verify medical necessity for health care services; therefore, additional supporting documentation may be necessary for approval of requested services.
- EDI Website Links
- Frequently Asked Questions
Can I submit COB claims electronically?
Yes, SWH and our connected Clearinghouses fully support electronic COB.Do I need to submit a certain volume of claims to send EDI?
No, any number of claims via EDI saves both time and money.Which Clearinghouses are currently available to submit EDI claims to Molina?
See Clearinghouses section.What claims transactions are currently accepted for EDI transmission?
837P (Professional claims), 837I (Institutional claims).Where can I find more information on the HIPAA transactions?
See companion guides and State Guide sectionsHow do I exchange the 270/271 Eligibility Inquiry?
SWH does not directly exchange the Eligibility transactions. The transactions may be sent to SWH’s contracted clearinghouse SSI to verify Eligibility.How do I exchange the 276/277 Claim Status Inquiry/Response?
SWH does not directly exchange the Claim Status transactions. The transactions may be sent to SWH’s contracted clearinghouse SSI to verify Claim Status.What do I do if I still have questions?
Contact us (see below Contact Us section). - Contact Us
To submit paper claims, please mail to:
Senior Whole Health, LLC
P.O. Box 22640
Long Beach, CA 90801If you have questions, contact Senior Whole Health at (855) 838-7999
EDI Technical Assistance: Please contact SSI at (844) 750-4274
SSI Registration Page: https://products.ssigroup.com/molinaregistrationportal/register
SSI Main Page: https://thessigroup.com/